Review an Application
Open the queue, read what someone answered, and accept or decline. Accepting sends the invitation.
Where
In the left rail under People, click Applications. The badge on the entry is the number waiting for a decision.
The page is titled Applications ("Inbound applications awaiting review"). It has two tabs: Applications and Partner Invitations (see Businesses and Organizations for the second).
The Queue
Columns: Applicant (name and email), Applying As, Status, Submitted.
- Search by name, email or track.
- Filter Applying As: Founder, Mentor, Investor, Volunteer, Partner.
- Filter Status: Awaiting Decision, Invited, Accepted, Rejected, Withdrawn.
- Reset clears both.
What the statuses mean:
| Status | Meaning |
|---|---|
| Awaiting Decision | Submitted, nobody has decided yet |
| Invited | Accepted, invitation sent, account not created yet |
| Accepted | Accepted and the account exists (the person leaves this queue once they sign in) |
| Rejected | Declined |
| Withdrawn | The applicant withdrew |
Open One
Click the row. The dialog shows the applicant's name with a track badge, when it was submitted, a contact strip (email, phone, LinkedIn, website), and every answer grouped by the screen it was asked on. If an earlier invitation failed, a warning at the top says why.
Accept
Click Accept as Founder (or Mentor, Volunteer, Investor, Partner)
The button is labeled with the track they applied for.
Read the notice
"{Name} will be emailed and invited to join as {track}."
Click Confirm Accept
Back cancels.
Three things happen in order:
- The application is marked accepted.
- The applicant receives the Intake Approved email (editable under Settings, Email Templates).
- An invitation is created in Clerk carrying the role and capability. Clerk emails the join link. If the person already has an account, the new capability is added to it instead and no invitation is sent.
You see one of two toasts: "Application Accepted: {name} has been told, and their invitation is on its way", or "{name} already had an account, so the access was added to it."
Decline
Click Decline
Write why, for your own record
The box is labeled Why (internal only). It is never sent to the applicant.
Click Confirm Decline
The applicant receives the Intake Declined email. Decided applications show only a Close button afterwards.
Delete
Select a row and click Delete in the toolbar, or use the row menu. You are asked to type the applicant's name to confirm. Deleting removes the application; it does not touch an account that already exists.
If the Invitation Did Not Arrive
- Open the application. A red Invitation failed line names the error.
- Every day at 13:00 UTC a scheduled job re-sends invitations for accepted applications that have none on record, so a failed one is retried without anyone doing anything.
- To send one by hand right away, invite the person directly from Settings, Members, Invite with the same role (see Invite and Onboard Someone). The platform withdraws any older invitation for that email first.
- Clerk's dashboard (Users, Invitations) shows every invitation and its state.
What the Applicant Sees
A link in the email opens the sign-up page. They create their account (email and password, or Google or Microsoft), and land on the Overview with their profile already filled from their answers. The first-run tour starts. See How the Platform Works.
Who Can Do This
Admins. The Applications entry does not appear for anyone else, and the page refuses other roles on the server.