Docs
Announcements

Announcements

One message from the team to the members you choose, with a preview, a test send, and a record of every send.

Where

In the rail under People, Announcements: "One message from the team, sent to the members you choose. Every send is kept here." Columns: Subject, Audience, Reached, Sent By, Sent.

Send One

Click New Announcement

Write the Subject and Body

The Preview pane shows the email as it will arrive.

Choose Who Gets It

Everyone, or Choose Who with Role (Founders, Supporters), Does (Mentor, Investor, Volunteer) and Region. Both options have a Lifecycle filter (Active, Paused, Dormant).

Click Send Me a Test

It arrives in your own inbox.

Click Send to {n} people, then Send

The number is the real audience, counted before you confirm.

Who Is Counted

Only members who have signed in at least once. Imported contacts and invited-but-not-joined people are never included, whatever the filters say. The count on the button is the truth.

After Sending

The announcement's own page shows the Recipients table (sent, failed, skipped) and the email as sent. Failed and skipped rows carry the reason. Every send is also in the email log.

Events Instead

If the message is about one event, do not announce it here. The event's own How People Hear About It setting emails the right audience, and a reminder follows automatically. See Events and Volunteers.